Last updated: October 2025
At Muscle Master Massage & Wellness, accessible from musclemastermassage.ca, one of our top priorities is the privacy of our visitors and clients. This Privacy Policy explains the types of information we collect, how we use it, and how we keep it safe.
If you have any questions or need more information about our Privacy Policy, feel free to contact us at rmt.ric2022@gmail.com or (780) 566-8889.
1. Scope of This Policy
This Privacy Policy applies only to information collected through our website and online forms. It does not apply to data collected in person at our clinic or through any other communication channels.
2. Information We Collect
We collect personal information only when it is necessary to provide our services or respond to your inquiries. The types of information we may collect include:
-
Full name
-
Email address
-
Phone number
-
Appointment details or inquiries
-
Messages or comments submitted through contact forms
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, time spent on pages, and referring website. This helps us improve the user experience and monitor website performance.
3. How We Use Your Information
We use the information we collect for purposes such as:
-
Providing, operating, and maintaining our website
-
Responding to inquiries and appointment requests
-
Improving our services and website performance
-
Sending important updates or confirmations related to your booking
-
Detecting and preventing fraudulent activity
-
Complying with legal obligations
We do not sell, rent, or trade your personal information with third parties.
4. Log Files
Like most websites, Muscle Master Massage & Wellness follows standard practices for using log files. These files record visitors’ interactions with our site. The information may include IP addresses, browser types, Internet Service Providers (ISP), date and time stamps, and referring or exit pages. None of this information personally identifies you. It is used solely for analyzing trends and improving the website’s performance.
5. Cookies
Our website may use cookies to enhance your browsing experience, remember preferences, and improve site functionality. You can choose to disable cookies through your browser settings; however, this may affect how certain parts of the site function.
6. Third-Party Privacy Policies
Our Privacy Policy does not apply to third-party websites that may be linked from our site (for example, booking systems or social media pages). We encourage you to review the privacy policies of any third-party services you use.
7. Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal information:
-
Right to access – Request a copy of the personal data we hold about you.
-
Right to rectification – Request corrections to inaccurate or incomplete data.
-
Right to erasure – Request that we delete your personal data under certain conditions.
-
Right to restrict processing – Ask us to limit how we use your data.
-
Right to data portability – Request a copy of your data in a structured format.
-
Right to object – Object to how we process your data in specific cases.
If you wish to exercise any of these rights, please contact us. We will respond within one month.
8. Children’s Privacy
We do not knowingly collect any personal information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately, and we will remove it from our records as soon as possible.
9. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure web hosting, limited data access, and encrypted communication whenever applicable.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please reach out to us:
Muscle Master Massage & Wellness
📧 Email: rmt.ric2022@gmail.com
📞 Phone: (780) 566-8889
📍 Location: Alberta, Canada